coronavirus changes

We are still open and dispatching orders every day.
We've made changes to our dispatching and incoming procedures to maintain hygiene standards.  
OUT OF STOCK ITEMS
it is very (very) hard for us to get some items - some come from locked down countries, some of our suppliers are closed, some suppliers have run out of stock too.
We are trying to keep stock levels up as best we can.

All of your postage questions answered...

spend £30 for FREE 2nd class delivery
spend £40 for FREE 1st class delivery 
discount automatically applied at checkout 

UK Postage Costs.  All options are flat rate per parcel.

1st Class*: £3.75 -  1-2 days delivery (not guaranteed)

2nd Class*£2.75 -  2-3 days delivery (not guaranteed)

1st Class Recorded*: £4.95 - 1-2 days delivery (not guaranteed) + signature upon arrival

Next Day Delivery - £9.75 - order before 9am for next day delivery 

Please note that made to order items will add to the dispatch time, full details are on individual product details.

International Shipping:

All international orders are sent tracked.  Smaller orders are sent by Royal Mail and larger orders by courier.  

Countries within the EU

orders upto £50 in value:  shipping is £11

orders between £50 and £100: shipping is £16

Shipping charge increases by £16 for every £100 of order value 

America, Canada, New Zealand & Australia

orders upto £50 in value:  shipping is £17

orders between £50 and £100: shipping is £25

Shipping charge increases by £25 for every £100 of order value

Rest of the World

orders upto £50 in value:  shipping is £18

orders between £50 and £100: shipping is £29

Shipping charge increases by £29 for every £100 of order value

Packaging

All orders are packed with protective packaging and wrapped in brown paper bags which I hope makes receiving your goodies even more pleasurable.  If your order arrives in a polybag it is fully recyclable - depending on your kerb side scheme you may be able to pop it in your home bin,  if not you can recycle them at your local supermarket carrier bag recycling point.

International Duties

All international orders are subject to their own countries import rules.  You may be charged VAT or Sales Tax, Import Duty and/or a handling fee by the shipper.  You can look at your countries governments rules to find out more about this.  

PLEASE NOTE:  if you refuse to pay these charges then the shipper may decide to destroy the parcel instead of return it to sender,  we will not be responsible for any import charges nor any destroyed parcels,  import duty and fees is purely the responsibility of the purchaser

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© 2020 paper-and-string ltd 

(registered in England & Wales 08438095)

The Old Barn, Cogden Farm, Burton Bradstock, Dorset, DT6 4RN

01308 898239 

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Postage costs and dispatch/delivery times.

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